Team Information

purchase

• Q

  When are tickets for 2026 going on sale?

• Q

  Where can I buy tickets?

  A

  You can purchase it online or in stores.

  How to Buy
• Q

  How do I purchase a parking ticket?

  A

  Please purchase tickets through F-Ticket.

  How to Buy
• Q

  How do I purchase tickets to watch the game?

  A

  Tickets can be purchased through F-Ticket. Please check the purchase instructions below.

  How to Buy
• Q

  How do I purchase tickets using a coupon?

  A

  Tickets can be purchased through F-Ticket. Please check the purchase instructions below.

  How to Buy
• Q

  Please tell me about the seating.

  A

  Please check the following page for information on the view from your seat.

  Seating Charts
• Q

  Can you issue a receipt?

  A

  You can issue it from "My Tickets" in F-Ticket.

  1. ① Access F-Ticket and go to My Tickets in the menu.
  2. ② Select the "i" mark in the upper right corner of the ticket information.
  3. ③ Select "Show receipt" at the bottom of the purchase details screen.
  4. ④ Enter the recipient's name for the receipt, and the electronic receipt will be displayed.
     

  Tickets purchased via Amazon Pay or resale are not eligible for electronic receipts.

• Q

  How can I give a ticket to someone I'm going to watch the game with?

  A

  Please distribute the tickets via F-Ticket.

  How to Buy
• Q

  I would like to check the tickets I purchased.

  A

  You can check this in "My Tickets" on F-Ticket.

  

Changes and cancellations

• Q

  I purchased a ticket, but can I cancel it?

  A

  We do not accept cancellations after purchase.
  You can list any tickets you no longer need through our "Resale Service".

  Guide to Using Resale Service
• Q

  I've purchased a ticket, but can I change the date?

  A

  We do not accept date changes after purchase.
  You can list any tickets you no longer need through our "Resale Service".

  Guide to Using Resale Service
• Q

  What can I change after purchasing a ticket?

  A

  You can add more tickets, change seats, upgrade seat types, or change to tickets that include merchandise.

  How to change your ticket

others

• Q

  I'd like to inquire about tickets.

  A

  First, please check the "Q&A" section on the F-ticket page.

  Q&A

Delivery status

• Q

  I would like to check the delivery status of the merchandise I purchased from the online store.

  A

  You can check it on this page.

  Check delivery status

others

• Q

  I have a question regarding the online store.

  A

  You can check it on this page.

  FAQ

2027 FAV Reward Selection

• Q

  I want to choose a FAV renewal benefit for 2027.

Membership

• Q

  What benefits are there to joining the official fan club, FAV?

  A

  We offer a variety of benefits and services.

  Membership benefits, F-Mile ticket benefits, viewing benefits , and other services

Annual fee

• Q

  I want to change the payment method for my FAV membership annual fee.

Cancellation

• Q

  I want to unsubscribe from FAV membership.

others

• Q

  I've forgotten the password to log in to the FAV page.

• Q

  I would like to make an inquiry regarding the official fan club, FAV.

  A

  Please start by looking at our "Frequently Asked Questions" section.

  FAQ

• Q

  I'd like to know the opening hours for Escon Field and F Village.

  A

  Please see our business information.

  Business Information
• Q

  Where can I check if I've lost or misplaced something?

  A

  Terms of use vary depending on the match schedule and day of the week. Please see below for details.

  Contact Form
• Q

  Please tell me about parking.

  A

  Terms of use vary depending on the match schedule and day of the week. Please see below for details.

  Transportation access: Car/Motorcycle
• Q

  Please tell me about the shuttle bus.

  A

  Service availability varies depending on the match schedule. Please see below for details.

  Transportation access: Bus
• Q

  Please tell me about other transportation options.

  A

  Please see below for information on transportation access.

  Transportation Access
• Q

  Please tell me about the food at ES CON FIELD.

  A

  We offer a variety of gourmet options. Please see below for details.

  Food & Drinks
• Q

  Please tell me about Stadium Tour.

  A

  Please see below for details about Stadium Tour.

  Stadium Tour

• Q

  Please tell me Match Schedule and Results.

  A

  Please check the following page for Match Schedule and Results.

  Match Schedule and Results
• Q

  Please tell me about the events and giveaways on match days.

  A

  Please check the following page for details on events and giveaways.

  Events and Gifts

Fan Mail

• Q

  Where should I send fan mail?

  A

  Please refer to the page below before sending your request.

  Fan Mail